Kraków is currently the country’s outsourcing centre. In that respect, the city stands out also on European and world scene. It is not surprising that main employers in the capital of Lesser Poland are large corporations. They are employing mainly in the modern business services sector. It is thanks to them that the unemployment rent in Kraków is definitely lesser that the average in Poland. But, not everybody is looking for a job in a corporation, which leads to some opinions about difficulties in finding work. On the other side, the employers complain about the lack of well-qualified and experienced human resources.
What does the current job market in Kraków look like and who is employing?
The biggest employer in BPO sector
The company which is steadily developing in Kraków, increasing both its employment and the amount of space leased, is Capgemini. That giant from the modern business services sector has leased additional 1,700 m2 of office space in Rondo Business Park, which is directly connected to the increase in employment. Currently Capgemini employs in Poland over 5,300 people, most of them in Kraków.
Currently in Kraków we employ almost 3,200 people, which makes us the biggest in Lesser Poland and the second biggest in the country foreign investor from the modern business service sector. In the coming months we plan an intensification of recruitment processes and the employment of 300 additional people – comments Marek Grodziński, President of Centrum BPO Capgemini, Executive Officer of Capgemini Polska.
Who can apply for a job in Capgemini? There is a need for people with an expert knowledge of finances, accounting, business analysis, customer service, as well as specialists on databases, infrastructure and project administration. The recruitment is run among not only specialists with a few years of experience, but also university students and graduates. A base requirement for people looking for jobs in Capgemini is fluent knowledge of at least one foreign language. Additionally, during the interview, interpersonal competences are checked, such as the ability to work in a team and clarity.
Jobs for specialists
The administrator of Krakow Technology Park has announced that it allowed HSBC Service Delivery (Polska)sp. z o.o. company to run a business in Kraków’s special economic zone. Important information for the people looking for a job is the fact that the company plans an intensive recruitment, as it has prepared as much as one thousand new jobs.
The company will have its office in Kraków Business Park in Zabierzów, where an innovative centre for the support services for the entities from HSBC group will be realised. The company will be looking especially for people from the IT branch.
New offices of the world leader in network solutions
At the beginning of July, Cisco company has opened in Kraków its second office, having 3,700 m2. The first office was opened in the capital of Lesser Poland in May 2012, it has 2,365 m2. It is not the end of the plans for the company’s expansion. Currently the third branch of Cisco is being constructed. It will be the biggest, having 6,690 m2. Its opening is planned for the turn of 2014 and 2015.
New space of course means new jobs. Currently, the company is employing in Kraków 300 people. Cautious predictions of Cisco speak of doubling the number, and the optimistic scenario expects increasing the number of employees to 900. Who is the company looking for? First of all, the people having appropriate technical knowledge, and, at the same time, the knowledge of foreign languages. These criteria are based on the profile of Kraków branch – the employees are providing technical support from the people coming from the whole EMEAR region, which means Europe, Middle East, Africa and Russia.
As the head of Human Resources for EMEAR at Cisco, Charlie Johnston, claims – We are a dynamic, inclusive and international organization where people and technology connect together to make amazing things happen. We hire people with the right attitude to succeed and grow as individuals and as a team. We are proud of the environment we have created, which role-models the workplace of the future where the best possible talent is empowered through technology, flexible working and an innovative approach to learning. We operate in a truly diverse environment with people from many cultures and countries coming together on a daily basis.