Flowcrete Polska Sp. z o.o. logo logoNowy Styl Group logo logo logo logo logo logo logoAgrobex Sp. z o.o. logo logo logoKinnarps Poland Ltd. logo logo logo logoINTERBIURO logoBałtyckie Centrum Biznesu Sp. z o.o. logoUNIMOR Development S.A. logo logoTorus Ltd logo logo logo logo logoTétris Poland logoMDD Office Furniture logo logoOlivia Business Centre logoBusiness House logoGdańsk Entrepreneurs' Foundation logoAluprof S.A logo logo logo logo
Kuczek-Maruta Counsellors at Law logo

Impact of technologies on condition of businesses – ERP and CRM systems


City : Warszawa
Place : Centrum Konferencyjne Atrium, Al. Jana Pawła II 25
Date : 19.01.2016
Hour : 09:00 - 17:00
Status : closed
Warsaw, Atrium Tower, Jana Pawła II 25 Avenue

Two systems will be discussed on the meeting. First of them – ERP – is planning of resources in a business. It is composed of smaller modules that create the totality, however, they function independently. They include e.g. warehouse, accountancy, finances and management of deliveries systems. The second one – CRM – is management of relations with a customer. It enables organization of tasks to sale and marketing teams. Moreover, it also enables collection of data in the base – giving them a status or kind of a contact.


Subject area of the conference:

I. ERP – platform for development – many shades of ERP:

1. Development of company and enhancement of efficiency:

  • support of crucial business processes
  • optimization of resources use
  • finances and human resources management
  • marketing, sale and service management
  • circulation of documents
  • production and supply management
  • transport, logistics and warehouse management

2. Availability and security – new possibilities and functionality of ERP

  • necessity or fashion – mobile system ERP
  • efficiently and effectively – ERP in the cloud

3. How to do it? – that is success of implementation

II. CRM – integral part of the system. Challenges for CRM:

1. Effective communication – application and possibilities of CRM system

  • maintenance and automation of relations with a customer / contractor (communication, automation, analysis)
  • optimization of marketing activities – forecasting and key decisions
  • automation of sale and services
  • automation of financial transactions
  • customer profiling
  • reporting, analysis and control
  • CRM and knowledge management

2. Functionality and security

  • availability of information – mobile CRM
  • efficiently and effectively – CRM in the cloud

3. How to do it? – that is success of implementation and integration

We invite to a free participation in the event:

ERP session:

  • management board and people responsible for development, innovation and organization in a company
  • people responsible for selection, purchase and implementation of new systems and technologies
  • chairmen for production, development, investments, infrastructure
  • operational senior staff of production and technical departments
  • people responsible for planning of production, heads of maintenance staff, engineers, technologists, experts for quality management
  • managers who take part in determination of shapes of processes, people responsible for defining of games plans in organizations, IT managers
  • representatives of institutions and enterprises interested in increase of efficiency in their companies

CRM session:

  • representatives of management board, chairmen and heads managing such departments as marketing, sale, commercial, IT, BOK
  • people responsible for internal communication in a company


Registration on the event is possible through the entry form.

More information is available on the website: http://successpoint.pl/technologie-erp-crm


Be the first to comment